Thank you for contacting Marshalls regarding your recent experience in our Lexington, KY store.Customer courtesy and convenience is very important to us, and we apologize for your unfortunate experience and delay. Providing customers with quality service in a clean and organized atmosphere is very important to us also, and we apologize if the store was not up to our standards of cleanliness. Please be assured that we have discussed your comments and concerns with Store Management for their review and attention.Again, thank you for taking the time to e-mail us about this situation. If we can be of any further assistance, simply e-mail us back or contact our Customer Service Department at 1-888-627-7425. You are a valued Marshalls customer, and we look forward to better serving you in the future.
Sincerely,Rhonda
Marshalls Customer Service
Customer Service Hours of operation are Monday through Friday 9 AM to 6 PM, EST.
Hike @ Hansville Greenway #6
1 week ago
1 comment:
Time to come out of the closet. Hi Rosemarie, it's Kim's sister in law, Emily. Yes, I read your blog--and you crack me up! I totally would have been so frustrated at the lady at Marshall's. And it would have showed big time.
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