Return Policy

So, I promised that I would give you some good "customer return" stories. The best surround videos, and cd's. I had a guy who bought a Blue Ray DVD, The Mummy. When he played it in his player, it was missing chapters of the movie. He brought it back and did an even exchange for the same movie, The Mummy. Again, when he played it in his player, it was missing chapters of the movie. My only options are to allow another even exchange for the same movie, The Mummy, or have him call the manufacturer.

Well...he didn' t like these options. He told me he wanted store credit, or money and that he didn't want the physical disk. I told him, it was his, and I repeated his options. He chose to call our 1-800 help desk. Again, they gave him the same options.

My question for everyone is...what is the big deal with shopper's not wanting to call the manufacturer. Is it any more difficult than arguing with me? Most times, the movie dealer will mail you a new copy and recall the disks of the same batch. No further complications. When you purchase media such as CDs and DVDs, it is your property and I can no longer accept responsibility for it.

Oh, and one more...if you break the equipment, why am I supposed to replace it for a new one? The nerve of some people!

New Year's Resolution

So, my husband and I have committed to reading Scripture every day in 2009. We have these "read the Bible in a year" Bibles; the books are not in order as you'd expect. It is more like a daily planner/calendar. So, you actually have January 1st, and a New Testament, an Old Testament, a Proverb, and a Psalm on each day. We are going to try to read the New Testament this year; and, then if all goes well, consider a different route in 2010. So far, it has been manageable. Hopefully, it will bring "Good News."

Happy New Year

Wow...so I actually have a minute to post. And, it's not Saturday. :)

So, here are photos as promised of the family, the baptism and of JMS.

So, this is the whole family...grandkids, kids, and parents. Here are the proud grandparents and their three grandsons. This is the brood they started with...we all get along now...haha, who am I kidding. And here is the crowd you are accustomed to seeing on this blog. Notice the photo is off center...not the usual photographer. :) Thanks dad. So, on December 28th we baptized our nephew Eli. He didn't even cry! This was the crowd that celebrated with Eli. Up close, Alison (my cousin) and David (my uncle), Maggie (my cousin) and Peggy(my sister), Mike (my uncle), Bill (my uncle), Mom and Dad, Nicole (cousin), Marge (my aunt), and my husband. I guess the family of honor was off visiting the rest of the crowd. JMS using his gifts...he is an explorer! See the pocket knife attached to his belt loop. He will give a good fight if you try to remove the bookbag from his back too. And my favorite...JMS in the corner.

Busy Busy

Ok, so since Christmas we have worked, been to Cincinnati for a baptism, and worked some more. I'll get on here, hopefully, Saturday when I have a day off and post photos from all of it. I have some really cute ones of JMS. Hope all is well with everyone. I'd love to hear what everyone got for Christmas, what your new year's resolutions are...and stories of your attempts to return unwanted Christmas gifts to your local retailer. :)

Quickly....JMS got a car/train table...remote control car...and some other goodies; hubby got a recliner from Lazboy; the dog got a new bed; and, I got a ROOMBA!!!

Resolutions...I still have a few days to think about these. :)

And, retail returns...I'll dig through and give you my best on Saturday....the suspense...I know!

Merry Christmas

Some of Santa's beauties! Merry Christmas everyone.

3 Days Until Christmas

And they're off....the last minute shoppers have entered the race. And, let me say, they are the rudest of all customers. Let me remind everyone, we are open 12 months out of the year. You do not have the right to get mad at me because I don't have the (enter your sought after item) that you could have purchased on any other day of the year. Oh, and if your mother's didn't teach you...it is rude to interrupt. I don't care if you are in a rush....are late for another engagement....or have a bunch of other places to go to before the big day...but if I am helping someone else, recognize and step back and wait your turn!

OK...so, now that I have vented about the customers...let me just say, if you are in charge of anyone...make it a New Year's Resolution to not assume the worst of your employees. (enough on that topic)

And for the family...hubby is working "60's" as he likes to call it. But really, it is more like 90 hours when you are there 6 days a week, from 5:30am until 7:30pm. I get it...his company (retail too) does not miss Christmas. I get it. He isn't really in the Christmas spirit...or really any kind of spirit...he works, eats (when he gets super hungry) and sleeps. If we are lucky, he might get a little play time with JMS.

And...speaking of JMS...we are due for some funny pictures:

Two fisting already...(orange juice is one, milk in the other....orange cream?)

Reconnecting with the "hood"

I'm so excited. Susan from our old neighborhood in Olympia shared her blog with us, through her Christmas Card. We, of course, checked it out...and found out that most of our old neighbors...ladies I played bunko with...or walked with...or sought for baby advice...are bloggers too!!!! We all are in different parts of the country now...for the most part, thanks to the military, but we all caught on to blogging. HOW COOL! As you can see...I'm really happy about this. Since we moved to Kentucky I haven't really had the chance to make the same close friendships. Our neighborhood is still under construction...there aren't any houses across the street from us yet, and our direct next door neighbor went under foreclosure in May. This mixed with the amount of time we both work has really dampened our ability to socialize. So, I have been friend depressed. OK...so I'm excited. You get this.

On with other news...I finally settled on my husband's Christmas gift....so my shopping is officially complete!!! Christmas cards are out....out of town gifts should arrive for those folks today...(well except for those on the west coast)...outside decor is up...all that we have left to do it get a tree...(which we do the week before Xmas anyhow).